Terms of sale
Welcome to Velora Luxe! These Terms and Conditions of Sale govern the sale of products by Velora to you. By purchasing products from our website, you agree to these terms. Please read them carefully before placing your order.
1. General
- Agreement: These Terms and Conditions constitute the entire agreement between you and Velora regarding the purchase of products. By placing an order, you agree to comply with and be bound by these terms.
- Amendments: Velora reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after changes are posted constitutes your acceptance of the amended terms.
2. Orders
- Order Acceptance: All orders are subject to acceptance by Velora. We reserve the right to refuse or cancel any order at our discretion, including due to product availability, errors in pricing, or potential fraud.
- Order Confirmation: Upon placing an order, you will receive an order confirmation email. This email does not signify our acceptance of your order; it is simply a confirmation that we have received it. Final acceptance of your order will occur when the products are shipped.
3. Pricing and Payment
- Pricing: All prices are listed in NGN and are subject to change without notice. We strive to ensure that all pricing information on our website is accurate, but errors may occur. In the event of a pricing error, we will notify you and give you the option to proceed with the correct price or cancel your order.
- Payment: Full payment must be made at the time of order placement. We accept payments through the methods provided on our website. Your order will not be processed until payment has been received.
4. Shipping and Delivery
- Shipping Policy: Please refer to our Shipping Policy for details on shipping methods, costs, and delivery times.
- Risk of Loss: All items purchased from Velora are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
5. Returns and Refunds
- Return Policy: Please refer to our Return and Refund Policy for detailed information on returning products and obtaining refunds.
- Non-Returnable Items: Certain products, such as those marked as final sale or custom items, are non-returnable. Please check the product description before purchasing.
6. Product Descriptions
- Accuracy: Velora attempts to be as accurate as possible in the description of products. However, we do not warrant that product descriptions or other content on the site are accurate, complete, reliable, current, or error-free. If a product offered by Velora is not as described, your sole remedy is to return it in unused condition.
7. Limitation of Liability
- No Liability for Damages: Velora will not be liable for any damages of any kind arising from the use of this site or from any products purchased from us, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
- Indemnification: You agree to indemnify, defend, and hold harmless Velora, its officers, directors, employees, and agents from and against all losses, liabilities, claims, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms or any activity related to your account or misuse of the website.
8. Governing Law
These Terms and Conditions of Sale are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Nigeria.
9. Contact Information
If you have any questions or concerns regarding these Terms and Conditions of Sale, please contact us at contact@velora-luxe.com or via our phone number +23408167990514.
By purchasing products from Velora, you agree to these Terms and Conditions of Sale. We are committed to providing you with high-quality products and a pleasant shopping experience.